All Questions & Answers are here

A service a Seller offers on Fiverr is called a --------

Choose only ONE best answer.

A	B	C	D
A Gig	A Pitch	A Sample	An Offering

This answer is correct. A service a Seller offers on Fiverr is called a Gig.

On Fiverr, orders can be placed with ---------

Choose only ONE best answer.

A	B	C	D
Exchanging personal contact information	A long waiting period	Just one click	A brief project examination

This answer is correct. Customers can simply ‘Order Now’ right from a Seller’s page.

A major part of succeeding on Fiverr is effective ------

Choose only ONE best answer.

A	B	C	D
Asking customers to leave 5-star reviews	Communication	Minimizing of Order costs	Use of public WiFi

This answer is correct. Strong communication always helps create positive experiences for both Customers and Sellers.

What is a pain point of operations as a Freelancer that Fiverr helps alleviate?

Choose only ONE best answer.

A	B	C	D
Quarterly tax legal advice	Constantly hunting for new work	Personal accounting advice	Yearly tax legal advice

This answer is correct. Sellers can get orders and build customers without having to constantly apply for new leads.

Fiverr is like Amazon for ----

Choose only ONE best answer.

A	B	C	D
Digital Services	Trade Services	Telecommunications	Graphic Services

This answer is correct. Fiverr offers an incredible value and multiple benefits for customers due to the higher number of digital services available for purchase.

Any Buyer can respect a Seller who delivers on time and----

Choose only ONE best answer.

A	B	C	D
Constantly messages them to assure things will be done on time	Oversells their services	Values their work.	Does an average job

This answer is correct. Taking care with each order helps keep your quality of work at its highest.

In following the AIDA model, how do you ‘Create Desire’ within your prospective Customers?

Choose only ONE best answer.

A	B	C	D
Explain the Competitive Advantage of your service.	Repeatedly say that you can do better than other Sellers they've contacted	Only tell Customers to order before communicating with them more about their project	Talk about how Customers are always ordering from Sellers just like you.

This answer is correct. Showing what kind of competitive advantage your service will tell Customers that you can best drive their bottom line, and help them achieve their goals.

When picking a Gig Image, simply find whatever suits your Gig best and copy the image.

Choose only ONE best answer.

A	B
TRUE	FALSE

This answer is correct. Do not copy or steal an image online that you do not own. If you don’t have a suitable image, there are many expert graphic designers on Fiverr who can help you!

If you find that many Customers end up asking the same questions, you can provide standard answers in the ----------

Choose only ONE best answer.

A	B	C	D
Other Gigs you will create	FAQ Section	Seller profile	Via E-Mail, outside of Fiverr.

This answer is correct. The Gig Description is meant to be short. The FAQ Section is a place where you can address common questions, which helps convert sales faster.

The key to making more income on Fiverr is to--------

Choose only ONE best answer.

A	B	C	D
Sell something for the cheapest amount you can to spur sales	Do the easiest amount of work possible	Only provide one thing, and don't adapt to Buyer requests.	Upsell your work.

This answer is correct. Think about how your talent adds value to what you offer. Setting prices that value your time and effort helps you make the most out of your Fiverr experience.

Using a Quick Response helps you quickly respond to an inquiry and can be customized to fit your customer's needs.

Choose only ONE best answer.

A	B
TRUE	FALSE

This answer is correct. Quick Responses are there to help you stay on track with Orders. Fiverr will never tolerate spam, even by Sellers.

When you receive a message on Fiverr, what can you do to double your chances of converting a sale?

Choose only ONE best answer.

A	B	C	D
Talk about how much money you have made for your clients.	Do whatever it takes to respond as fast as possible.	Give a detailed, personalized response.	Make them wait. It shows you’re busy, and valuable.

This answer is correct. Giving a detailed, personalized response in a timely manner shows that you’ve listened to the Buyer’s request, and you’re not reciting a canned response.

What should you do if an order gets cancelled due to extenuating circumstances?

Choose only ONE best answer.

A	B	C	D
File a complaint with Customer Support.	Immediately confront the Customer and ask why they cancelled it.	Rate your Customer poorly—the order was cancelled.	Stay positive and treat your Customer with respect no matter what.

This answer is correct. We have found that positive ratings and feedback depend on how a Customer is treated throughout the order process.

Custom Offers empower Sellers to upsell even higher than their Premium Packages—but when should a Custom Offer be used?

Choose only ONE best answer.

A	B	C	D
When Customers ask for Services outside of what your Packages provide.	When a Buyer’s project timeline will take much longer than normal, and require additional revisions.	When a Buyer needs a creative solution for a unique project.	All of the above.

This answer is correct. All projects and Customers are different. Effectively communicating with Customers will help you understand the specifics of what they’re looking for, which in turn will help you craft a Custom Offer that assures you will be adequately compensated for your work.

What’s the best way to save time when communicating with many Customers about the same topic at the same time?

Choose only ONE best answer.

A	B	C	D
Quick Responses	Wait to respond to all messages, even new inquiries, at the end of the day.	Don’t respond to messages unless the Customer is asking about placing a new order.	Write one message and then copy and paste it so it's correct every time.

This answer is correct. Quick Responses make it easy to downsize the time you spend on responding to messages. Just always be sure to proofread every message, and take the extra step to make each message personalized for every Buyer.

Being proactive and communicating is a great way to stay on top of all your orders. What is the best tool that keeps all your orders organized?

Choose only ONE best answer.

A	B	C	D
The Resolution Center	The Messaging Platform	The Fiverr Dashboard	Customer Support

This answer is correct. The Fiverr Dashboard contains all your orders as they come in, as well as your Fiverr Account info. The more you deliver on time, the more successful you will be.

When responding to Buyer messages, what’s a great way to encourage further communication?

Choose only ONE best answer.

A	B	C	D
Use simple language.	Use inviting words like ‘us’ and ‘together’.	End your message with a question, or a sentence that asks for more info about the project.	All of the above.

This answer is correct. Engaging in a way that makes Customers feel invited will create a warm connection that can lead to a faster sale.

Promoting yourself with Fiverr is easy, with Fiverr Anywhere, Social Media and ----------

Choose only ONE best answer.

A	B	C	D
Copy and paste your profile link on every message board you can.	Establishing yourself as an expert freelancer on Quora.	Creating an independent website and leaving your Seller Profile by itself.	Only letting Customers find you naturally on Fiverr, as they're the people who really want to buy.

This answer is correct. Quora can help your freelance business become the go-to for potential customers all over the Internet. By making your Seller Profile the answer to ‘Who is the best at [your service]’, you can create a profound impact on your sales.

How can you receive a Badge on your profile that communicates to Customers that you’re extremely proficient in your area of expertise?

Choose only ONE best answer.

A	B	C	D
Make your own. Talk about clients you’ve had and come up with your own badge name to illustrate your success.	You don't need a badge so long as you communicate to Customers that you're more talented than other Sellers.	Invest in your skills with ‘Learn from Fiverr’.	You’re already an expert. Just do the work and everything will come naturally.

This answer is correct. You’re already doing it! By taking courses in Fiverr’s on-demand video course library, you can show that you’ve taken the steps to better your freelancing career. These practical courses demonstrate techniques and best practices to help you succeed.

How can you empower yourself with Fiverr’s one-click ordering anywhere online?

Choose only ONE best answer.

A	B	C	D
Go to Agency and corporate Twitter pages and post your Gig Image so people can recognize your picture later on.	Fill out the Fiverr Anywhere form and embed the generated code on any website.	Copy and paste your reviews on Facebook comments relative to your area of expertise.	Purchase ads for your Seller Profile.

This answer is correct. With Fiverr Anywhere, you can fill out a form, just like you would a Custom Offer form, and place the embed code on any website or social media post.

The Fiverr Dashboard helps you keep track of your orders via your Response Rate, your percentage of orders Delivered on Time, your percentage of Completed Orders, and-----------

Choose only ONE best answer.

A	B	C	D
Your total number of orders with new messages from Customers.	Your overall rating as a Seller.	How many Customers have created Customer Support tickets regarding your orders.	Your overall percentage of Repeat Customers.

This answer is correct. Your overall rating as a Seller is one of the few things Customers see when searching for Gigs and Sellers using keywords, so make sure you do your best and keep your rating as high as possible!

You’ve been working for a long time, and feel burned out. What do you do?

Choose only ONE best answer.

A	B	C	D
Set comfortable work hours and socialize. Personal health is integral to success in work.	Keep going. The job isn’t done until you’re completely worn out.	Burnout is mental, and can be overcome, just like growing a muscle. The longer you spend burnt out, the easier it will be to deal with the fatigue.	Don’t worry about it. Overpromising and taking on huge orders is the only way to grow. There’s too much competition!

This answer is correct. Burnout is a real problem. But setting comfortable work hours and connecting with friends is a great way to stay fresh.

Living the life of a freelancer is a dream. You can work from your bed, in your pajamas if you want to.

Choose only ONE best answer.

A TRUE	B FALSE

This answer is incorrect. The correct answer is 'B'  Always dress for success. Get dressed for freelance work as if you were going to an office. You will feel more in step with your work, and perform better.

How can you best set up your finances to succeed as a freelancer?

Choose only ONE best answer.

A	B	C	D
It’s all the same, business or personal, so keep it all together.	You should be fine so long as you save.	Separate your personal and business finance accounts.	You should be focused on your orders. No orders means no money.

This answer is correct. Separating personal and business finances will give you a clear ledger what your business is pulling in, which makes things easy when filing taxes. If you fail to plan, you plan to fail.

Promoting yourself with Fiverr is easy, with Fiverr Anywhere, Social Media and----

Choose only ONE best answer.

A	B	C	D
Copy and paste your profile link on every message board you can.	Establishing yourself as an expert freelancer on Quora.	Creating an independent website and leaving your Seller Profile by itself.	Only letting Customers find you naturally on Fiverr, as they're the people who really want to buy.

This answer B is correct.

What should you do if an order gets cancelled due to extenuating circumstances?

Choose only ONE best answer.

A	B	C	D
File a complaint with Customer Support.	Immediately confront the Customer and ask why they cancelled it.	Rate your Customer poorly—the order was cancelled.	Stay positive and treat your Customer with respect no matter what.

This answer D is correct.

What is a pain point of operations as a Freelancer that Fiverr helps alleviate?

Choose only ONE best answer.

A	B	C	D
Quarterly tax legal advice	Constantly hunting for new work	Personal accounting advice	Yearly tax legal advice

This answer B is correct.

What is the best way to protect yourself from fraud when freelancing?

Choose only ONE best answer.

A	B	C	D
Use the Fiverr messaging Platform for communication with Customers.	Use Fiverr Orders for communicating about Orders.	Keep all aspects of your business on Fiverr within the Fiverr platform.	All of the above

This answer D is correct.

Level One, Level Two and being a ‘Top Rated Seller’ are all part of Fiverr’s Leveling System, which------------------------

Choose only ONE best answer.

A	B	C	D
Adds credibility and exposure to your status on the platform.	Keeps you from dealing with Account warnings.	Removes the necessity of gaining positive reviews.	Is the only thing Customers care about when placing orders.

This answer A is correct.

Gig Packages allow Sellers to set multiple price points that take the following into consideration:

Choose only ONE best answer.

A	B	C	D
How long your orders will take to complete.	How many rounds of revisions your orders will typically need.	What out-of-pocket costs you will have while completing your orders.	All of the above.

This answer D is correct.

The purpose of your Gig Description is to ---------------

Choose only ONE best answer.

A	B	C	D
Answer why you’re the right Seller to fulfill a Buyer’s needs.	Say that you normally work on way bigger projects, so this Buyer’s request should be easy for you.	Communicate that you’re in high demand, so Customers should order immediately without thinking.	Seems general and vague to make yourself look like an expert, even if you're not.

This answer A is correct.

When picking a Gig Image, simply find whatever suits your Gig best and copy the image.

Choose only ONE best answer.

A	B
TRUE	FALSE

This answer B is correct.

Which of these answers is not found on your Gig Page?

Choose only ONE best answer.

A	B	C	D
Gig Description	Package Extras	Gig Packages	A Creative Brief

This answer D is correct.

The best way to succeed on Fiverr when communicating with Customers is to --------------

Choose only ONE best answer.

A	B	C	D
Ask them to refer their friends	Tell them how to contact you off-platform via Email	Be personable and respectful	Demand that they purchase immediately or else you can't do the work.

This answer is correct. Being personable and respectful establishes credibility and communicates to your Buyer that purchasing from you will be easy. Also—always remember: Fiverr orders will never require you to give your personal financial info to Customers.

Fiverr Sellers have many advantages when managing Buyer expectations, like setting------

Choose only ONE best answer.

A	B	C	D
Much higher rates for low-quality work.	Prices that could change at any time.	Fixed prices	The lowest freelance rates across the market.

This answer is correct. Gigs have fixed prices so Customers can easily assess costs for their project and purchase with one-click.

How can you take the lead with your Fiverr orders to make sure your Buyer has the best experience possible?

Choose only ONE best answer.

A	B	C	D
Tell each Customer that you need your space to work, and that they’ll hear from you when it's convenient for you.	Explain your workflow process, notify when Customers will receive updates, and give 100% effort on every order.	Send a very rough draft of the project.	Give the maximum number of revisions so your Customer knows that you will work on their project as long as it takes.

This answer is correct. By explaining your workflow process, notifying when a Customer will receive updates, and giving 100% of your effort will give your Customer peace of mind, and lead to more 5-star reviews.

Order Turnaround Timelines help determine when Orders will be delivered, and ----

Choose only ONE best answer.

A	B	C	D
Encourage Customers to communicate their project needs.	Leave Customers out of the process so you can do your work.	End communication with Customers while the timeline continues to run out.	Create a final time by which no other revisions or project work can be done. This encourages projects to conclude.

This answer is correct. Not only will you have a timeline for your order set in motion, but the timeline countdown helps encourage

Fiverr Analytics & Gig Analytics offer in-depth data on your performance. How can you use your Sales Trends to grow orders throughout the year?

Choose only ONE best answer.

A	B	C	D
You can put up ads in your community and see if they impact your sales.	You can constantly message Customers to see if they place bigger orders the more you message them.	You can assess how seasonality during the Holidays affects sales.	You can see when your Income Earned is at its lowest, so you know to stop working during that time.

This answer is correct. You can see which Gigs have a dip in orders throughout the Holidays—and reach out to past customers to help increase sales.

Freelancing can be expensive, right? How can you get the best tools and software?

Choose only ONE best answer.

A	B	C	D
Share licenses for software with a friend.	Download free trials and restart them when they expire if you're just starting out.	Purchase your own licenses and use up to date hardware and software tools.	Keep all your official software on a computer that isn’t connected to the Internet.

This answer is correct. Keep up to date hardware and software tools, and make sure you own them. Using pirated software can result in major project difficulties, if not for you, for your Customers. That’s the fastest way to get poor reviews.

How can you prime your mindset to succeed as a freelancer every day?

Choose only ONE best answer.

A	B	C	D
Get up at the same time and work nonstop. Those who hustle are those who win.	Treat every order like it’s the last order you’ll ever have.	Freelancers succeed because they don’t plan anything too specific.	Write your goals down and develop a personal brand.

This answer is correct. By writing your goals down and committing to a personal brand and style, you will create consistency in your work, which will breed success on Fiverr.

What’s a great way to keep your mind focused when sitting down to work on orders?

Choose only ONE best answer.

A	B	C	D
Turn on music to drown out excess noise.	Change things up and work in a different space every day. If you don’t know what’s around you, your mind won’t wander.	Don’t worry about your surroundings at all. Freelancing online is only about what’s behind your computer screen.	Create an organized, dedicated workspace for yourself.

This answer is correct. An organized, dedicated workspace where your surroundings are in order is a great way to feel relaxed, comfortable and focused.

Most Customers arrive to your Gig page via a keyword search—showing them only your Gig thumbnail, starting price, and ----

Choose only ONE best answer.

A	B	C	D
Your personal contact info.	The number of reviews	A few extra images.	All your Packages

This answer B is correct.

Since Customers don’t need to worry about Agreements or contracts on Fiverr, they won’t have to wait long periods of time for ----

Choose only ONE best answer.

A	B	C	D
Project deliverables	Invoices	W2 forms	E-mails

This answer B is correct.

When uploading your Seller Profile photo, you want to upload a photo that--

Choose only ONE best answer.

A	B	C	D
Clearly shows your face	A stock image of a pretty landscape	A candid ‘selfie’	A picture of you with a Hollywood celebrity

This answer A is correct.

A great way to think about your Gig Description is using the AIDA model, which stands for ‘Attention, Interest, Desire and --

Choose only ONE best answer.

A	B	C	D
Affirmation	Analysis	Alliteration	Action

This answer D is correct.

How can you prime your mindset to succeed as a freelancer every day?

Choose only ONE best answer.

A	B	C	D
Get up at the same time and work nonstop. Those who hustle are those who win.	Treat every order like it’s the last order you’ll ever have.	Freelancers succeed because they don’t plan anything too specific.	Write your goals down and develop a personal brand.

This answer D is correct.